Direct Floor Covering Complaint

Direct Floor Covering Complaint

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Bryan McGlasson flooring scam ripoff review floor complaint shoddy workmanship instalation - Shaw Flooring laminated tile carpeting pad rug tiling


Bryan McGlasson ripped me off. He is the owner of a number of flooring companies in Colorado including Floor Covering Direct, Inc., Floors Free Inc. (855) 833-3733, and Direct Flooring & Design Inc. of Castle Rock/ Highlands Ranch (303) 471-2485. I contracted with Bryan McGlasson and Direct Flooring to install laminate flooring in the ground floor of my townhouse in Littleton. Bryan McGlasson inspected and measured the location. I chose a style of flooring which Bryan McGlasson represented was suitable for this location, and (at the suggestion of Bryan McGlasson) paid extra for a thicker membrane of underlayment. I paid for such goods and services in full and, when Bryan McGlasson and his son Ryan McGlasson performed the installation, Bryan McGlasson failed to properly acclimate the flooring product after delivery and before installation. I notified Bryan McGlasson that floor was beginning to warp at the seams. A few months after being installed, Bryan McGlasson had the manufacturer (Shaw Flooring) send a representative who inspected the defective flooring, and declared it to be a total loss due to severe warping to the point at which it was not usable because Bryan McGlasson failed to properly acclimate the product after delivery and before installation. A second credentialed flooring expert also perform testing on-site and determined that the flooring had warped to the point at which it was not usable because Bryan McGlasson failed to properly acclimate the product after delivery and before installation. Bryan McGlasson and Ryan McGlasson did not disclose to me at the time that they had lost their Shaw dealership rights due to non-payment. Bryan McGlasson and Ryan McGlasson would not stand behind their labor or materials warranty. If Ryan McGlasson, Bryan McGlasson or Floors Free, Inc. promise you any type of warranty, do not believe them. As the company%u2019s officers, they do not stand behind their work.


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